A WhatsApp Message Could Get You Into Legal Trouble

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This article was originally published on Funder in July 2026.

In Israel, it may be a short message in a workplace WhatsApp group. In the United States, that same message can become evidence in a lawsuit.

An Israeli manager writes a sharp, brief, maybe even slightly irritated message. From his perspective, it is just part of the workday: a quick response, a solution to a problem, another message swallowed up by a busy day. But in an American legal proceeding, that message may end up in the hands of attorneys who turn it into a legal issue, as if it were a formal
document.

This is where the gap lies, and many Israeli companies still do not fully
internalize it. Israeli business culture is built on speed, directness and improvisation. Active WhatsApp groups, voice messages, abbreviated sentences, inside jokes and decisions made on the move are all part of the routine. Within the Israeli context, most participants understand the code.

In an American courtroom, that code does not exist. There is no room for pressure, fatigue or the Israeli style of communication. A sentence written quickly may be read as though it was drafted calmly and with careful advance planning. A cynical comment may look like an attempt to mislead. An overly brief instruction may be interpreted as negligence. Once an American attorney introduces the message into the case, it becomes part of the legal narrative.

In the United States, discovery proceedings reach deep into corporate communications. Formal emails, WhatsApp, Signal, Telegram, Slack, text messages and conversations held on personal devices may be requested if they were used for work purposes. The fact that the conversation took place on an everyday app does not make it any less legally relevant.

It is also important to note that under American law, the destruction of evidence may be considered spoliation. The consequences may include sanctions, serious damage to the company’s credibility and, in some cases, an instruction to the jury to infer that the deleted information would have been harmful to the company. In other words, do not even think about deleting messages.

Encryption is also not a complete  solution. It may protect the transmission of information, but it does not erase the information’s existence as evidence. A screenshot may be saved. One of the participants may forward the conversation. Forensic examinations may recover information that seemed to have disappeared. A private app is not necessarily a space immune from legal proceedings.

Israeli companies operating in the United States should treat digital communications the same way they treat contracts, investor presentations or board minutes. Not because every message is a problem, but because every sensitive message may one day be examined from the outside.

A clear document retention policy, separation between personal and business communications, manager training and early legal guidance are all required as part of basic risk management in the American market.

Before sending a sensitive message, pause for a moment, ask how it could be interpreted in a courtroom and act accordingly.

Legal clarification: This article does not constitute a substitute for legal advice. In order to make informed decisions, one should consult an attorney who specializes in the relevant field.

 
Mike Ehrenstein

Mike Ehrenstein

Attorney Michael Ehrenstein is a founding partner at the American law firm Ehrenstein Sager, which specializes in commercial law, complex litigation, and high-stakes international arbitration.

Legal Disclaimer: This article does not constitute legal or tax advice. Its purpose is to raise awareness of compliance issues in the U.S. Israeli businesses should consult qualified legal and tax professionals in the U.S. for guidance specific to their operations.